Business Customers - IP PBX Solution From $29.99/Month

Effective communication with customers is very important for the growth and stability of your business. Customers have many choices and limited time. Missing a call may result in loss of business opportunities as customers will simply turn away towards the competitors. It will have negative effects on a business when people call in and get engaged tone or they hang up because nobody answers the call while all available staffs are busy helping other customers on the line. If this has always been your worry and could not afford to deploy a PBX system then DIALTOCALL is here to help.

Dialtocall designs, develops and installs IP PBX systems for small to medium sized businesses at a fraction of a cost. We offer free system maintenance, free ongoing support and contract free services. Our service makes it possible for a small business to expand its communication features seamlessly. We provide a wide variety of communication features that were traditionally available to big business organizations only.

We are very flexible with our price and are happy to negotiate to suit your budget and business requirements. You will be surprised how affordable it is to have an enterprise level phone system in your small business. Dialtocall IP PBX will give your business a professional sound and help in its growth by handling those important calls even when you are away from your desk or office. Our IP PBX will be cheaper and lot more efficient than having just one or two traditional PSTN landlines connected to your office.

Our IP PBX solution offers automated attendant services with customised voice announcements. Customers will be presented with menu options and calls will be diverted as per their selection to appropriate departments. Promotional offers, advertisements and important business announcements or music can be played to customers while they are waiting in the queue.

You no longer need to worry about missing important calls from your customers as they can be forwarded to your mobile, home phone or any other number as nominated by you. Whether it is outside of business hours, public holidays or weekends, every call will be answered by digital receptionist, a message will be taken and forwarded to your email or simply, the call can be automatically transferred to your mobile or any other phone number if that is what you would like to do.

We provide local telephone numbers for most part of Australia and many other countries around the globe. No matter where your customers are calling from, the number they dial will be their local telephone number, and they will be under the impression that you have a local branch in their area. DIALTOCALL will route those calls from around the world right into your business. It does not matter where people are calling from or where your business location is. So, why not start a global business today?

DIAGRAM: DIALTOCALL IVR FLOW CHART (Click Here To Enlarge)

WHY DIALTTOCALL IP PBX SOLUTION?:

1. Whether you are a sole trader working from home or while on the run, whether you manage a small to medium sized business, having a enterprise level IVR system for as little as $29.99/month will not only be cheaper than connecting a normall phone line, it will also enhance your business opportunities by managing all your incoming calls in a professional way. Really, anyone would give their business telecommunication a make over and take advantage of this great offer that will not only leave a good impression among your customers but also gives you confidence in doing business.


2. Increase productivity by reaching out to more customers,clients or business partners Australia wide or globally. Provide customers with local phone numbers in all part of Australia or around the world and answer them from anywhere. DIALTOCALL provides local phone numbers for most part of Australia and many other countries at a fraction of a cost. Expanding your business has never been so easy.


3. Automated digital receptionist (IVR) to answer and route your calls while you are busy on the phone or away from your desk and office.


4. Present your customers with customised menu options. Play important announcements, promotional offers, advertisements or music of your choice while customers are waiting in the queue.


5. Voice messages can be accessed remotely with PIN by dialling your phone number. Voice messages can also be forwarded to your email immediately as a sound file attachment so that you can listen to them from anywhere.


6. After hours or non working day calls can be forwarded to your mobile, home phone or any other number so that those important calls can be answered at all times.


7. Morning, day, night and weekend greetings can be played to your customers depending on the time of the call.


8. Multiple extensions and concurrent calls to handle your call volume.


9. Conference call facility to have group meetings with your staffs or business partners.

WHAT ARE MY OPTIONS?:

DIALTOCALL hosted IP PBX solution is provided using infrastructures maintained and managed by us. Customer may require to buy some VoIP devices and provide internet connection if they do not want to pay for call forwarding charges. Please refer to below table for pricing and product description. If you need more information please go to CONTACT US page and use one of the method outlined there to talk to us.

$29.99/Month fixed. No Call forward charges. Customer pays for required device. Price starts from $30/device. Customer manages stable internet connection.

This price includes the cost of one DIALTOCALL provided phone number for any city in Australia that is capable of handling one call at a time like normal PSTN phone line, IVR set up costs, and ongoing maintenance fees. More numbers from other states, cities or countries can be added at additional cost. Customer needs to purchase a VoIP device so that calls can be directly terminated to her/his business. The cost of VoIP device will vary depending on your requirements as highlighted below: Calls forwarded to office/home but not to mobile: If you want to only receive calls in your office or home, and do not need them to be forwarded to your mobile or other numbers then a pre-configured VoIP device can be purchased from DIALTOCALL for as little as $30/device. One device can be only connected to one phone. The VoIP device and the phone can be simply replaced with an IP phone. If you require to forward these calls to your home during after hours or weekends, you could simply get a second device and plug it in to your home internet router, and DIALTOCALL will set up the call diversion free of charge. Calls forwarded to your mobile: If you want the incoming calls forwarded to your mobile and do not want to pay DIALTOCALL for the mobile call forward charges, we will provide you with a pre-configured VoIP device for one off payment of only $150. This device is capable of both receiving incoming calls to a phone connected to it and also forwarding calls to your mobile or any other number using your office/home PSTN phone line. Please note, your phone service provider will charge you for the outbound calls made by the device at their normal standard calling rates, and getting call forward service directly from DIALTOCALL might be cheaper than using the PSTN lines unless you have unlimited call plan with your service provider. It is very important for these devices to be online to get uninterrupted service/calls. It is customer responsibility to ensure that the internet connection is stable, and devices be replaced should there be a need for it. However, should we loose connectivity to the device, DIALTOCALL can make an arrangement to automatically forward the calls to your mobile or any other number as long as you agree to pay for the call forwarding charges.

$29.99/Month fixed. No need to purchase any device. No need of Internet. Calls forwarded to any number at any time. Customer pays for call forward charges.

This price includes the cost of one DIALTOCALL provided phone number for any city in Australia that is capable of handling one call at a time like normal PSTN phone line, IVR set up costs, and ongoing maintenance fees. More numbers from other states, cities or countries can be added at additional cost. This option is suitable for you if you do not want to worry about buying an extra device and connecting it to your internet router. It will give you peace of mind and less worry as you do not need to think about the device being offline or faulty causing interruption to the services. You do not need to have an internet connection, phone handset or require to buy any additional device if you choose to go with this plan. It will give you freedom of doing business from anywhere. You do not need to have an office or be in the office to answer the calls from your clients or customers. Doing business has never been so easy and flexible. Call charges are based on the calling rates of the destination number where the call is being forwarded to. Call rates to all Australian landline numbers is only 0.10 Cents/Min, and rates to any mobile is 0.20 Cents/Min. You have an option of forwarding the calls first to a landline, and if not answered to your mobile. Also, if you have a internet connection at your office or home then you could simply get a pre-configured VoIP device for as little as $30/device and get calls forwarded to that first free of charge and if not answered then use our call forwarding service to reach you on other PSTN numbers or your mobile. Calls can be forwarded to multiple numbers on priority basis. If you are unreachable then the system can automatically start calling the second number on the list and so on to ensure that every call from your customers, clients and business partners is answered. You will be only charged for the answered call if call was forwarded using DIALTCALL services.

If you need a phone number that can handle more than one call at a time, DIALTOCALL offers such numbers supporting concurrent calls at higher price than the number capable of handling one call at a time. Multiple callers can get to the DIALTOCALL IVR system at the same time and calls can be forwarded to your office or placed in the queue until you are ready to answer them. Please CONTACT US for more information.

NO CONTRACT, NO WORRIES.
FREE ONGOING SUPPORT AND SYSTEM MAINTENANCE.

If you are interested please write to us at sales@dialtocall.com or send your details from our CONTACT US page and a friendly customer service representative will reply to your query at the earliest.

We hope to serve you better each time.

Thank you.

dialtocall.com
sales@dialtocall.com

DIALTOCALL IP PBX FREQUENTLY ASKED QUESTIONS:

1. What is the pre-requirement for installing IP PBX in my business?
IP PBX is internet based telephony. Customers must have broadband (ADSL/DSL) internet connection before IP PBX can be deployed at their premises.

If you do not have internet connection and have DIALTOCALl hosted IP PBX system, we can forward all incoming calls to your nominated phone number (Home, office, mobile or all). But, you will be charged for those incoming calls. Having internet connection allows us to connect VoIP devices at your premises so that call can be terminated directly in your office avoiding any extra charges for incoming calls.

2. What is DIALTOCALL hosted PBX system?
IP PBX system that is managed and hosted by DIALTOCALL is what is referred to as "DIALTOCALL hosted IP PBX" system. Customers do not need to worry about maintaining the system hardware or software as it is all hosted by DIALTOCALL. We provide hosted PBX system from as little as $29.99/month.

3. How much does it cost?
Depending on the size and requirement of your business you can have a DIALTOCALL hosted IP PBX system from $29.99/month. We will provide you with a local business telephone number, which when called by your customers will take them through your customized IVR menu options and forward the call to appropriate departments as per customer selection. That's right, for just $29.99/month you can have enterprise level IVR system and get all calls forwarded to your office, home or mobile 24*7 allowing you to do business while in the run. With DIALTOCALL's IP PBX solutions you do not need to be tied up to your office desk anymore. Do business from anywhere.

4. I don't want hosted PBX, how do I install the PBX system on my own computers/servers?
You will need to pay for a computer/Server and IP telephones or ATA devices. A switch or router may be needed depending on the number of extensions required by your business. A second hand computer can be purchased for less than $300 and IP phones vary in prices with brand. For average sized small business less than $1000 will be sufficient to cover these costs. However, if you have large call volume and many staffs then we recommend getting more powerful devices. Don't worry, we will work with you to determine what is required based on your business needs.

5. Is there any ongoing monthly fee?
Yes, depending on the size of your business and incoming call volume monthly cost ranges from $29.99 up to $100. It also includes the maintenance fees and phone number rental fee.

6. What happens if my IP PBX system stops working?
If PBX system is installed on customer hardware, DIALTOCALL will fix it for free as long as it is software related problem. Any hardware problem is customer’s responsibility.

For DIALTOCALL hosted IP PBX systems starting at $29.99/month, customers do not have any responsibility. We will work on the issue with high priority and resolve it in timely manner to minimize impact to your business.

7. How do we get support in case of system problems?
We constantly monitor our systems and any possible problem will be identified and rectified at the earliest. For PBX systems installed on customer hardware and premises, we will try to resolve it remotely, and a technician will be dispatched if thats what it takes to fix it. Please note, we only install PBX systems at your business if we have ability to visit your site in case of such emergencies.

Our phone lines are open 24*7 and you are more than welcome to report any possible problem/fault round the clock.

8. Does your IP PBX system support concurrent calls?
Yes. Dialtocall provides phone numbers capable of supporting concurrent calls to handle your call volume. Calls will be placed in the queue until you are available to answer them. Callers will be played hold music and your business announcements while they are waiting for someone to answer them.

Phone numbers supporting concurrent calls are more expensive than the numbers supporting single call.

9. Do I have to sign any contract?
No. Our service is free of contract. One month written notice needs to be provided before the termination of the services.

10. How much does it cost for maintenance/Service fee?
Software maintenance and support is offered free of charge.

11. Do I have to pay if a technician/engineer is required to attend site?
No. System maintenance is offered free of charge.

12. Is your price negotiable?
Please contact us to discuss about your business needs. We are happy to negotiate on price. We guarantee the cheapest deal and will beat any quote by 5%.